Do not continue using the car
If you discover the mistake before starting, do not start the engine. If you have already driven, stop safely as soon as possible. Do not try to solve the problem simply by adding the correct fuel. Engine type, quantities and vehicle use all affect the appropriate response.
Keep information from the pump
Keep the receipt if available and record the fuel that was actually dispensed. Provide the exact powertrain, the approximate quantity added and what fuel remained in the tank. State clearly whether the ignition or engine has been switched on. This helps the professional assess the situation without guessing.
Arrange suitable assistance or transport
Give the station address and the vehicle position. Required equipment and procedures vary by car; draining a tank should not be improvised in the parking area. Ask what the intervention includes and whether workshop assessment is needed. Mechanical consequences cannot be guaranteed remotely.
Need assistance?
Share your location and vehicle details to arrange suitable assistance.
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