Observe from a safe place
If you notice pressure loss or unusual handling, aim to stop somewhere safe when circumstances allow. Do not remain close to moving traffic to inspect the tyre. Avoid attempting a wheel change in a dangerous location or on unsuitable ground.
Check the equipment specified for your car
Your vehicle may have a spare wheel, a repair kit or a different arrangement. Consult the handbook and tell the assistance provider what is available. Mention whether several tyres are affected, whether the rim appears damaged and whether the locking wheel bolt key is accessible. A repair kit is not suitable for every type of damage.
Explain the practical constraints
Describe the vehicle position, space around the affected wheel and any access restrictions. The professional assesses whether work on site is possible with suitable equipment or whether transport is preferable. After assistance, follow the instructions for the fitted wheel and have the damaged tyre assessed.
Need assistance?
Share your location and vehicle details to arrange suitable assistance.
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